We provide tailored UX services to airlines and travel providers, from initial concept to physical design development. With omnichannel retailing becoming more and more challenging, we can help you evaluate your current UX design, overcome any usability and accessibility issues, create a solid UX strategy and deliver a unified user experience across your website and apps.
A core competence of Branchspace is that we know how businesses within the travel domain operate, their infrastructure and technological hurdles and complexities. We combine this experience with our state-of-art UX and engineering know-how from digital agencies, such as Razofish, to create bespoke ‘human-centric’ applications for the travel industry.
Our Design Approach
01 EMPATHISE + DEFINE
Understand users and personas
Leverage Branchspace’s deep understanding of the travel domain
Assessment of best-in-class travel retail experiences
02 IDEATE + CONCEPTUALISE
Divergent thinking for ideation
Low-fidelity wireframes as proof of concept
Identify feasibility as related to processes and platforms