A new era in airline retailing
After supporting Air France-KLM for over a year on its vendor selection process, the airline announces its decision to work with Amadeus Nevio as they fully transition to an Offer & Order Management System.
Branchspace is delighted about the significant stride and investment AFKL is making to modernise its airline retailing technology, and the pivotable role we played in helping Air France to make an informed decision.
Air France team members are excited to share the news, as seen in a recent post from Iris Taguet Zintl, the Head of IT Distribution and Customer Services at AFKL.
Expert guidance through transformation: Branchspace's role
Appointed as Air France's KLM’s domain and architecture consulting partner, our team worked closely with AFKL IT, multiple business owners and SMEs. By understanding the pain points related to the current legacy ecosystem, we guided AFKL towards building comprehensive and elicit requirements that support the vendor selection for AFKL’s transition to ONE Order.
Stages of this collaborative journey included:
- Defining the requirements and performing target capability mapping for a logical architecture
- Identifying a target architecture and transition roadmap
- Developing a souring strategy
- Supporting vendor selection, including comparative evaluation, co-creation and contract negotiation
Applause to Air France-KLM in this milestone
"Congratulations to Iris Taguet Zintl and the Air France-KLM Moon project team for making this happen!
Only the fourth airline in the world to contract Nevio and the sixth to commit to the transition to a full Offer & Order Management System.
For over a year, Branchspace has proudly supported Air France-KLM as a technology / OOSD domain consulting partner, working hand in hand with internal teams to design the target ONE Order solution and select the most relevant Technology Partner. The AFKL team has done a stellar job working with us on the transition strategy, requirements and RFP process.
Although AFKL is not the first major carrier who has started the transition to OOSD with our help, this milestone reconfirms our expertise in supporting major airlines in their journey towards Modern Airline Retailing and solidifies our role as a consulting champion in this area.
Iris Taguet Zintl and Stefan Vanovermeir, thank you for your trust, we look forward to advancing the digital transformation in collaboration with Air France-KLM and Amadeus in the next phase and paving the way to retailing excellence!"
