Partner with Experts to make your Digital Transformation Journey a success.
Actionable. Result-Driven. Future-Proof.
What We Do
Combining cutting-edge tools with a constant pulse on global market trends, we not only deliver solutions tailored to today’s challenges but continuously refine our approach to ensure our clients stay ahead in an ever-evolving industry.
Empower your team with actionable, result-driven insights, ensuring a smooth transition to cutting-edge systems for sustainable, transformative growth.
We help airlines and
travel companies thrive.
We ask the right questions so you can make the best decisions.
Our Consulting Offer
Transforming Airlines for the Future
Our Consulting Team developed a methodology to assess your Digital Maturity in a few weeks.
The main objectives of this assessment is to ease your future initiatives prioritisation, improve your Customer Experience and Satisfaction, increase your conversion and revenue and identify Quick Wins for short-term Return on Investment.
In order to adapt our offer to your needs and budget, we are able to run Digital Maturity Audits at two levels of granularity: Light Digital Maturity Audit and Full Digital Maturity Audit.
Our value proposition:
Every organisation wants to know where it stands compare to the market and its Best Practices.
In a short period of time, we make a high-level assessment of your digital maturity around four elements of the value chain - Functional Capabilities and cross channel consistency, UX/UI, Technical assessment, Digital Retailing & Merchandising Optimisation - and across multiple digital touchpoints.
We deliver high-level: summary of findings, recommendations, target architecture and roadmap.
Why we are the best partner?
- Our methodology requires a very limited contribution from your teams.
- Our existing framework and approach allows us to deliver our report in four weeks.
- Our deep experience in the Industry allows us to compare your benchmark your curret capabilities with the sector's Best Practices.
Our value proposition:
Every organization wants to know where it stands compare to the market and its Best Practices.
We make an in-depth assessment of your digital maturity around six elements of the value chain - Functional Capabilities and cross channel consistency, UX/UI, Technical assessment, Digital Retailing & Merchandising Optimisation, Digital Delivery Approach & Tooling, Digital Marketing & Acquisition - across multiple digital and physical touchpoints.
We deliver a detailed report including: summary of findings, recommendations, target architecture, roadmap, Cost and benefits estimation summary, detailed reports by axis of analysis.
Why we are the best partner?
- Our methodology requires a very limited contribution from your teams.
- Our existing framework and approach allows us to deliver our report in four weeks.
- Our deep experience in the Industry allows us to compare your benchmark your current capabilities with the sector's Best Practices.
The approach our Consultants and Experts built over the years allows us to design future-proof solutions tailored to your ambitions and taking into account your existing ecosystem.
We strongly believe that there is no unique solution applicable to multiple Airlines. We help you design your own.
And our work does not stop here. Thanks to our deep knowledge of the Commercial IT ecosystem and the technology providers landscape, we are able to support you until the deployment of the solution we designed together.
Our value proposition:
The transition to Offer & Order is now becoming a reality with a few pioneers among major Airlines which started their journey. From the very early target definition works to the proper deployment of your solution(s), we are able to support you at every key steps of this transformation.
Our team, thanks to its strong functional and technical knowledge, will secure a seamless transition from your legacy world to a full Offer & Order ecosystem.
Why we are the best partner?
- We are able to support your journey from the very first framing/strategy workshops to the move into production of your solution(s).
- A large part of our consultants and experts are former technology providers employees, this gives us a strong added value when it comes to RfP, contract negotiation or deployment management.
- We shape the future by contributing to key IATA working groups on Offer & Order Management.
Our value proposition:
In an Industry where competition is substantially intensifying, having an efficient e-commerce platform becomes a necessity.Our Consulting Team, together with our UX/UI experts, are able to design a future-proof architecture, aligned with your ambitions and adapted to your internal ecosystem.
Once the target is formalised, we design together the roadmap and plan the transition, step-by-step.
Why we are the best partner?
- Our wide Industry knowledge and recurrent benchmark exercises allow us to stay ahead of the e-commerce trends and Best Pratices in an Airline environment.
- Our own data-driven digital commerce platform (Triplake) allows us to get concrete feedback and performance indicators on e-commerce capabilities.
- Our knowlwedge of the entire Commercial IT ecosystem guarantees a target solution integrated to your existing IT landscape.
Our value proposition:
Payment has become a strategic topic for Airlines on their way to becoming retailers. In addition to that, payment costs for airlines have grown substantially, as have digital payment options and customer expectations.
In this context, our Payment experts brings years of experience to design and deploy the best approach to make your payment strategy/orchestration a reality and ensure your solutions are fully integrated to your existing technology landscape.
Why we are the best partner?
- Our experts maintain an excellent knowledge of the solution proposed by the payment solutions providers.
- Our current collaboration with major European Airlines allowed us to work on highly complex use cases, involving restrictive country regulatory environment.
- Our experts are working in the Airline Industry for years, able to understand its complexity and specificities.
Our value proposition:
With the transition to Offer Management, Revenue Management becomes more effective by stopping the separation of inventory and pricing and enabling real time dynamic offers.
Our team's expertise in Revenue Management and its capacity to understand the implication of the Offer Management transition, allow it to design future-proof solutions, including the target operating model and the related key business processes.
Why we are the best partner?
- Our team of industry and technology experts can help with the assessment of systems, definition of requirements, architecture and roadmap for a successful transition to your future Revenue Management vision.
- We can design with precision your future Revenue Management capability and technology architecture, evaluating and integrating commercial products in a modern cloud-scaling solution.
Once we defined your Build or Buy strategy together, comes the key phase of Request for Proposal.
Our methodology, combined to an excellent knowledge of the solutions on the market, allow us to get the best out of the technlogy providers consulted.It also guarantees a solution aligned with your needs and expectations.
Our value proposition:
We first support you in formalising the exact scope of the Request for Proposal process. Once we aligned on these elements, we help you to detail your requirements and prepare all the documentation needed for a comprehensive RfP.Then starts the bidding management and the evaluation phase. On the latter, we base our analysis on an evaluation framework we built over the muptiple RfP we led for 10+ years now. It is comprehensive and guarantees a very detailed level of analysis on mutiple dimensions.
Once the provider is selected, if needed, we will support you in your commercial negotiations and the contracting process.
Why we are the best partner?
- We tailor the requirements to your specific needs, to ensure the solution you will deploy is strictly in line with your expectations.
- Our detailed evaluation matrix secures an objective and comprehensive scoring of the technologies assessed.
- Thanks to their deep knowledge of the technology providers, our Consultants are able to challenge them on both the technical solution proposed and the effort estimation.
Our value proposition:
Every organization wants to know where it stands compare to the market and its Best Practices.
We make an in-depth assessment of your digital maturity around six elements of the value chain - Functional Capabilities and cross channel consistency, UX/UI, Technical assessment, Digital Retailing & Merchandising Optimisation, Digital Delivery Approach & Tooling, Digital Marketing & Acquisition - across multiple digital and physical touchpoints.
We deliver a detailed report including: summary of findings, recommendations, target architecture, roadmap, Cost and benefits estimation summary, detailed reports by axis of analysis.
Why we are the best partner?
- Our methodology requires a very limited contribution from your teams.
- Our existing framework and approach allows us to deliver our report in four weeks.
- Our deep experience in the Industry allows us to compare your benchmark your current capabilities with the sector's Best Practices.
Our value proposition:
Every organization wants to know where it stands compare to the market and its Best Practices.
We make an in-depth assessment of your digital maturity around six elements of the value chain - Functional Capabilities and cross channel consistency, UX/UI, Technical assessment, Digital Retailing & Merchandising Optimisation, Digital Delivery Approach & Tooling, Digital Marketing & Acquisition - across multiple digital and physical touchpoints.
We deliver a detailed report including: summary of findings, recommendations, target architecture, roadmap, Cost and benefits estimation summary, detailed reports by axis of analysis.
Why we are the best partner?
- Our methodology requires a very limited contribution from your teams.
- Our existing framework and approach allows us to deliver our report in four weeks.
- Our deep experience in the Industry allows us to compare your benchmark your current capabilities with the sector's Best Practices.
Our value proposition:
Every organization wants to know where it stands compare to the market and its Best Practices.
We make an in-depth assessment of your digital maturity around six elements of the value chain - Functional Capabilities and cross channel consistency, UX/UI, Technical assessment, Digital Retailing & Merchandising Optimisation, Digital Delivery Approach & Tooling, Digital Marketing & Acquisition - across multiple digital and physical touchpoints.
We deliver a detailed report including: summary of findings, recommendations, target architecture, roadmap, Cost and benefits estimation summary, detailed reports by axis of analysis.
Why we are the best partner?
- Our methodology requires a very limited contribution from your teams.
- Our existing framework and approach allows us to deliver our report in four weeks.
- Our deep experience in the Industry allows us to compare your benchmark your current capabilities with the sector's Best Practices.
Our value proposition:
We first support you in formalising the exact scope of the Request for Proposal process. Once we aligned on these elements, we help you to detail your requirements and prepare all the documentation needed for a comprehensive RfP.Then starts the bidding management and the evaluation phase. On the latter, we base our analysis on an evaluation framework we built over the muptiple RfP we led for 10+ years now. It is comprehensive and guarantees a very detailed level of analysis on multiple dimensions.
Once the provider is selected, if needed, we will support you in your commercial negotiations and the contracting process.
Why we are the best partner?
- We tailor the requirements to your specific needs, to ensure the solution you will deploy is strictly in line with your expectations.
- Our detailed evaluation matrix secures an objective and comprehensive scoring of the technologies assessed.
- Thanks to their deep knowledge of the technology providers, our Consultants are able to challenge them on both the technical solution proposed and the effort estimation.
Get a clear and comprehensive overview of the solutions available on the market, this is what we propose. But not only. We also test solutions for you, to ensure it will properly answer your needs.
Our value proposition:
You are considering a transition to Offer & Order Management but wondering how big is the gap to reach a minimum viable setup? Or complete a full OOM transition?
Our consultants are able to assess, based on your existing ecosystem, the effort needed and the impacts to anticipate (on your technology and your organisation).
Thanks to our regular market analysis and technology watch efforts we are also able to give you a detailed overview of the solution offered by the OOM Technology providers.
Why we are the best partner?
- We shape the future by contributing to key IATA working groups on Offer & Order Management.
- We are deploying OOM solutions with major carriers, this allows to share our experiences and spread Best Practices to make your transition a success.
Our value proposition:
Our team is able to support you in deciding which fare shopping & pricing engine you should select for eCommerce & distribution channels.
Our approach? We use a robotic fare shopping & pricing benchmarking tool to scientifically test and compare the functional and non-functional performance of all the major fare shopping & pricing engines on the market.
The result? You get a detailed report on the most relevant solutions for you to support your internal decision-making process.
Why we are the best partner?
- Our benchmarking tool has been adjusted over the years and is now able to provide very detailed and high added value outputs.
Behind every successful transformation project is hiding a strong Project Management structure and a robust and well executed Change Management plan.
The success of such project components is even more efficient when the consultants are all issued from the Airline Industry, able to speak the same language as the targeted populations.
This is the reason why we are convinced our team is your best partner to secure your project success.
Our value proposition:
Major transformation projects/programs require a robust Project Management team. Drumbeat the governance instances, follow up on actions, ensure risks are identified and mitigated, follow up budget consumption, all these tasks are capital to guarantee the success of a project/program.
Our Project Managers combine this knowledge with an excellent understading of the industry and the Airlines IT landscape. This brings a significant added value when it comes to coordinate multiple teams or ensure the right messages are communicated to the management.
Why we are the best partner?
- Our Project Managers are all from the Industry.
- We have a significant track record in terms of Project Management in complex environments (mutiple internal and external contributors, multiple geographies and culture...).
Our value proposition:
The impacts of a major transformation on an organization are, most of the time, underestimated. So is the inevitable role of Change Management.
Our ability to design and execute a communication plan, as well as our capacity to train impacted populations on new technologies or ways of working, contribute to a smoother transition to your target.
Why we are the best partner?
- Our Consultants are all from the Industry, they speak the same language as the targeted populations.
- We are able to adapt our messages to a wide range of populations, from Ops teams to Top Management.
Plan the future with
a strategy built to last
