Innovative modules from booking to boarding
In our 2024 Wrap-up, we teased some exciting new Triplake modules. Today, we're thrilled to unveil two of those groundbreaking additions - Triplake Ancillaries Marketplace and Triplake Shop & Fly - Check-in!
As the travel industry evolves, it’s not enough to just sell flights. Airlines, airports and travel companies must deliver a truly engaging, customer-first retail experience. Triplake Shop & Fly Check-in streamlines the online check-in process, offering an integrated and intuitive experience that enhances efficiency and elevates passenger satisfaction. In the meantime, Triplake Ancillaries Marketplace empowers companies to seamlessly offer and manage a wide range of proprietary and third-party products and services. Truly turning any digital touchpoint into a full-service marketplace. Together, these innovative modules are set to transform the digital travel landscape.
Driving value while optimising operations for companies
- Unlock new revenue streams: Diversify income beyond ticket sales with these two Triplake modules. Offer a high-end marketplace featuring high-margin products, services and bundles, from premium airport shopping to exclusive destination experiences. Then, retarget customers during online check-in with curated up-sell promotions with Triplake Shop & Fly - Check-in.
- Drive personalisation and boost conversions: By leveraging consumer data insights and personalisation, there can be up to a 40% increase in revenue, according to McKinsey. Both Triplake modules enable your teams to deliver highly tailored recommendations to individual and group travellers. For example, Shop & Fly - Check-in can offer personalised destination tips and immigration document scanning, while Ancillaries Marketplace enables a passenger to pre-order their favourite meal at an airport restaurant time and time again - all based on booking and behavioural data.
- Automate operations with seamless integrations: Our user-friendly, tech-agnostic Market Hub Integration middleware streamlines operations end-to-end. Revolutionise passenger check-in by accelerating processing, reducing airport queues and integrating all check-in steps into a unified platform for clear, proactive oversight of traveller actions and needs. With Triplake Ancillaries Marketplace, make vendor onboarding a breeze, optimise inventories across channels and ensure fair profit sharing.
- Empower digital transformation: Stay ahead of the curve with our advanced, integrated modules that grow with your company. Start by implementing the module that meets your immediate needs, whether it’s enhancing digital retailing or improving check-in, and seamlessly add other Triplake modules as operations scale. This flexible, step-by-step strategy allows teams to adapt to evolving market demands while steadily building a comprehensive digital ecosystem that positions companies as leaders in the modern market.
Elevating the traveller experience
- A one-stop digital shop for travellers: According to IATA’s 2024 Passenger Survey, speed and convenience remain a top priority, with over one-third of passengers preferring to complete check-in before reaching the airport. The latest Triplake modules meet these demands by providing a singular platform for planning and booking every aspect of the journey. Whether reserving a spa pass at the airport, booking unique destination experiences, or saving boarding passes to mobile and wearable wallets, travellers no longer need to juggle multiple retailing platforms and can do it all from the comfort of their homes.
- Loyalty through connectivity: A holistic retailing strategy isn’t just about boosting conversions, it’s also about building lasting loyalty. Connect Triplake Ancillaries Marketplace to loyalty schemes so travellers can earn and redeem rewards across the full ecosystem and feel valued at every touchpoint. Also, automating the online check-in process with Triplake Shop & Fly - Check-in fosters a stress-free day of travel and allows passengers to focus on personalised offers to enhance their journey These solutions create an environment where customers are appreciated, fostering business retention and long-term relationships.
- Omnichannel control for the modern traveller: Both the latest Triplake modules are engineered with control and omnichannel compatibility at their core. Travellers can manage bookings during Shop & Fly - Check-in and make last-minute Ancillaries Marketplace purchases on their terms across devices, guaranteeing they never miss an opportunity to add value to their journey. Whether completing immigration pre-clearance during online check-in or receiving real-time push notifications about a gate change, travellers stay connected to what matters most.
Bringing the future of dynamic travel retailing to life…today
Triplake modules, Shop & Fly - Check-in and Ancillaries Marketplace, combine cutting-edge technology with a steadfast focus on customer satisfaction. Whether implemented together or separately, these modules deliver the advanced capabilities airlines, airports and travel companies need to craft highly personalised, automated travel journeys at scale. By deploying these solutions across all digital touchpoints, teams can create engaging, hassle-free experiences that boost customer retention, drive revenue growth and enhance operational efficiency.
Are you ready to revolutionise your retailing strategy and unlock the full potential of your digital channels? just drop us a note at reinventdigital@branchspace.com and let’s shape the future of travel together!
