Director, Technology Delivery
What we
are looking for
Branchspace's mission is to be the most forward thinking and trusted technology partner for airlines and other travel companies to break barriers of legacy systems technology and thinking and create better ways to plan, book and experience travel.
We are seeking an experienced Director, Technology Delivery to take overall responsibility for delivering our ambitious product and technology roadmap.
Our technology platform, Triplake, is a mission-critical and enterprise-quality SaaS ecosystem which powers several global airline brands today and enables millions of travel bookings and related services each year. It stands out in the market for its flexibility and coverage of the end-to-end customer travel journey. The tech stack is primarily Java and React-based with our services deployed into AWS as managed containers.
Our current team of about 50 people is made up of developers, product owners, QA testers, delivery managers, DevOps engineers and solution architects. We are based primarily in Krakow, Poland however we have offices in London and Lisbon and remote workers Europe-wide.
Our team utilises a tailored Scrum framework to deliver robust product releases every 2 weeks, and are on a journey to support efficient releases on a daily basis.
This is a full-time role. Suitable candidates will be based in Europe and spend a significant proportion of their time at our development centre in Krakow, Poland.
What the
role involves
- This is a management role responsible for Software Engineering, Quality Assurance, Delivery Management, Platform Engineering, Application Support, Solution / Technical Architecture.
- Work with the Head of Software Development to build and nurture effective, high-performance teams and culture that can consistently deliver high quality software.
- Direct accountability for the overall programme plan, and to resource and structure the team efficiently in order to deliver all technology projects whilst achieving scope, timeline and quality goals. Work directly with Finance management to secure budget and resource allocation.
- Partner with the CTO to continuously evolve a product and technology strategy and roadmap that can engage effectively with market demand to drive efficient adoption and re-use.
- Ensure Branchspace operates an enterprise-grade technology platform that combines robust, scalable infrastructure with an effective global support function.
- Partner with our Customer Success team to ensure our delivery and support processes remain highly effective for all customers, balance priorities across customers, communicating with customers at key touchpoints and acting as a key point of escalation to drive accountability through the delivery organisation.
- Continuously improve the company’s end-to-end technology delivery process.
- Work with People Operations to recruit and nurture talent.
- Represent the teams in wider technical & delivery discussions across different stakeholder groups.
What experience is required
- Experience delivering significant (multi-million Euro), complex and mission-critical programmes for large enterprise customers.
- 7+ years’ experience leading a technology delivery organisation of 50+ team members.
- Experience significantly scaling a technology team to align with business growth.
- Desirable - experience leading global teams across multiple development centres.
- Strong engineering leadership, line-management and a proven product delivery track record at scale.
- Strong customer and delivery mindset; experience partnering with customers and internal stakeholders to navigate successfully through significant delivery, technology and organisational challenges.
- Executive-level communication skills, ability to articulate ideas to both technical and non-technical audiences, and the gravitas to communicate effectively with senior customer stakeholders.
- Deep understanding and experience applying the principles of agile working patterns and frameworks when applied at scale (e.g. SAFe).
What we offer
Ready to apply?
If you think this role is for you, please apply by emailing your CV to jobs@branchspace.com
