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How airlines and airports can change the travel industry together
This interview brings together Ursula Silling, CEO of Branchspace, and Stefanie Harder, Director of Passenger Management at Hamburg Airport, to discuss the collaboration between airlines and airports and the role of technology in the travel industry.
Airline Digital Optimization: implement an airline digitalization model that succeeds | Iztok Franko
Iztok Franko is the founder of Diggintravel and host of the Diggintravel podcast. Recently, the company released their Airline Digital Optimization Yearbook so we asked Iztok to talk to us about what this means and why airlines need to implement a digitalization model that succeeds.
Offer and Order Management: how to be ready for customer-centric airline distribution
Our Director of Digital Solutions & Consulting, Radu Iliescu, joined us for a conversation about the evolution of Offer & Order Management distribution and how airlines can prepare for the inevitable changes that are coming.
Lessons in Airline UX/UI: how to design a customer-centric experience
By taking a customer-centric approach and considering all phases of the customer journey, airlines can ensure that users are getting relevant information at the right time. The user experience and interface design are crucial parts to achieve this relevant and seamless experience, with real-time personalisation strategies.
The long and winding journey to customer-centric airline distribution
Today we can book flights with smartphones, yet flight information comes from systems created when phones were attached to the wall. The end of the legacy distribution is near, but could the lack of clarity on the interline future delay it?
How Air Malta is making digital commerce simple
The world of aviation gathered last week in Amsterdam for this year’s edition of the Aviation Festival and we had the opportunity to hear how Air Malta is taking this time as the moment of truth for digital commerce. Antonella Zirilli, Head of Digital Commerce and Distribution of Air Malta, Ursula Silling, CEO of Branchspace, and David Turton, CTO of Branchspace talked about it on the first day of the festival.
