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Airline Leaders Interview Series – Mario Maier [Lufthansa Group]
How can airlines keep transforming their distribution systems to meet the demands of the digital age? To explore this topic, Iztok Franko interviews Mario Maier, Head of Distribution Solutions at Lufthansa Group.
Airline Leaders Interview Series – Liliana García Magaña [VivaAerobus]
In this exclusive interview with Liliana García Magaña, Director of Business Intelligence and Data at VivaAerobus, Iztok Franko explores how Liliana and her team are using data and AI to optimize operations, reduce costs, improve customer satisfaction, and drive business growth.
Airline Leaders Interview Series – Adrian Keating [PLAY Airlines]
To answer these questions, Iztok Franko spoke to Adrian Keating, the Executive Director Commercial of PLAY, the new Icelandic low-cost airline that launched in June 2021. In this exclusive interview, Adrian shares his insights and experiences on leading PLAY’s digital strategy, optimizing customer acquisition and conversion, and embracing a culture of experimentation and learning.
Enhance your brand, stickiness and revenue with User-Centric Design Excellence
Learn about best practices for an impactful UX Design Discovery Phase. Gathering and leveraging information is one of the essential skills in a UX designer’s toolbox. It’s crucial to define goals and identify what needs to be learned from users to gain valuable, helpful insights as a basis to create appealing and effortless experiences. Not often does a project budget allow for full research, but there are a few methods which can gain information about users.
Branchspace Session at World Aviation Festival
In today's fast-paced digital world, providing travellers with a seamless and personalized experience, just like your favourite local store, is key. Our session, at World Aviation Festival, explore how airlines can take inspiration from the perfect retail experience to enhance their digital travel services. Presented by our team of industry experts, the discussion covers essential aspects of digital retailing in the airline industry and shares insights into the future of this evolving ecosystem.
The Future of Sustainable Aviation: highlights from IATA World Sustainability Symposium
In 2021, IATA member airlines committed to achieving net-zero carbon emissions by 2050, a historic pledge aligning aviation with the Paris Agreement's goals. Fast-forward to the inaugural IATA World Sustainability Symposium (IATA WSS) in 2023, held in Madrid, where industry leaders, regulators, researchers, and various stakeholders gathered to address this great challenge.
